Shipping policy
Shipping Policy
At Xorvessa, we aim to provide a smooth and reliable delivery experience for customers across India.
Shipping Availability
We currently deliver products to serviceable locations across India. Delivery availability may vary depending on the customer's location and the product ordered.
Order Processing
Orders are generally processed within 1–3 business days after the order is successfully placed. During sales, holidays, or periods of high order volume, processing may take additional time.
Delivery Time
Estimated delivery time is generally 5–10 business days after the order has been processed. Delivery times may vary depending on the delivery location, courier service, weather conditions, holidays, or other circumstances beyond our control.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before the order is completed. If free shipping is offered on a particular product or order, it will be clearly mentioned on the product page or at checkout.
Order Tracking
Once your order has been shipped, tracking information may be provided through the contact details submitted with your order, where tracking is available.
Delivery Delays
Although we make every reasonable effort to deliver orders within the estimated timeframe, delays may occasionally occur due to courier issues, weather conditions, operational disruptions, incorrect or incomplete address information, or other circumstances beyond our control.
If your order has not arrived within the expected delivery timeframe, please contact us with your order number so that we can check the shipment status.
Incorrect or Incomplete Address
Customers are responsible for providing accurate and complete delivery information. If an order cannot be delivered because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply for re-delivery, where applicable.
Contact Us
For shipping-related questions or assistance with an order, please contact us at:
Email: xorvessa@gmail.com